Effective Date: 1/1/2026

Albemarle Insurance Agency, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, share, and protect your information when you visit our website or contact us.

By using our website or providing information to us, you agree to the terms of this Privacy Policy.

1. Company Information

Albemarle Insurance Agency, LLC
407 S. Griffin St. Suite B
Elizabeth City, NC 27909
Email: info@insuranceofthealbemarle.com

Phone: (252) 421-3460

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

You may provide personal information when you:

Request a quote

Fill out a form

Call, email, or message us

Request policy service or assistance

This may include:

Name

Email address

Phone number

Mailing address

Date of birth (if needed for quoting)

Driver or vehicle information (if applicable)

Property information (if applicable)

Insurance history and coverage details

Any other information you submit voluntarily

B. Automatically Collected Information

When you visit our website, we may automatically collect information such as:

IP address

Browser type and device type

Pages visited and time spent on the website

Referral/source links (how you found our website)

General location data (city/state level)

3. How We Use Your Information

We may use the information we collect to:

Provide insurance quotes and services

Communicate with you about your requests

Respond to questions and provide customer support

Process policy changes and service requests

Improve our website, services, and marketing

Comply with legal and regulatory requirements

Protect against fraud or unauthorized activity

4. How We Share Your Information

We do not sell your personal information.

We may share your information in limited circumstances, including with:

A. Insurance Carriers & Underwriting Partners

To provide quotes, bind coverage (when authorized), or service your policy, we may share information with insurance companies and underwriting partners.

B. Service Providers

We may share information with trusted third parties that help us operate our business, such as:

Website hosting providers

Customer relationship management (CRM) software

Email or communications platforms

Analytics providers

These providers are only permitted to use information as needed to perform services for us.

C. Legal Requirements

We may disclose information if required to do so by law, regulation, court order, or to protect our rights, business, customers, or the public.

5. Cookies & Tracking Technologies

Our website may use cookies or similar tracking tools to improve user experience and understand website traffic.

Cookies may help us:

Remember preferences

Improve website performance

Understand what content is helpful to visitors

You can disable cookies in your browser settings, but doing so may affect website functionality.

6. Email, Phone, and Text Communications

If you contact us by email or phone, we may keep a record of the communication for customer service and compliance purposes.

If you provide your phone number, we may contact you by call or text regarding:

Quotes

Policy updates

Customer service responses

Time-sensitive insurance matters

Message and data rates may apply depending on your provider. You may opt out of marketing communications at any time by contacting us at info@insuranceofthealbemarle.com
.

7. Data Security

We take reasonable safeguards to protect your personal information. However, no system can be guaranteed 100% secure. You understand that providing information online is done at your own risk.

8. Data Retention

We may retain your information as necessary to:

Provide services

Maintain records for business operations

Comply with legal and insurance regulatory requirements

Resolve disputes or enforce agreements

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Request access to the personal information we have about you

Request corrections to inaccurate information

Request deletion of certain information (when permitted by law)

Opt out of certain communications

To make a request, contact us at info@insuranceofthealbemarle.com
.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to remove it.

11. Third-Party Websites

Our website may contain links to third-party websites (such as insurance carrier portals). We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised Effective Date. Your continued use of our website after changes are posted means you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us:

Albemarle Insurance Agency, LLC
407 S. Griffin St. Suite B
Elizabeth City, NC 27909
Email: info@insuranceofthealbemarle.com

Phone: (252) 421-3460